💡FAQs
What is PengoPay?
PengoPay is a payment platform that helps businesses accept stablecoin payments and settle funds easily — without dealing with blockchain complexity.
Who is PengoPay for?
PengoPay is built for:
Freelancers and creators
Online businesses and SaaS companies
Global teams and service providers
Anyone who wants a simple way to accept crypto payments.
Do I need crypto knowledge to use PengoPay?
No. PengoPay is designed for non-crypto users. You don’t need to understand wallets, networks, or blockchain operations.
What cryptocurrencies does PengoPay support?
Currently, PengoPay supports:
USDT
USDC
More networks and assets will be added over time.
How do I get paid?
You can get paid in two ways:
Share a payment link (Payment Site)
Send an invoice (Create Invoice)
Once paid, funds are automatically routed to your wallet.
Can I accept payments from anywhere in the world?
Yes. Customers can pay from anywhere as long as they use a supported stablecoin.
How fast do I receive my funds?
Most payments are processed within minutes. In some cases, additional security checks may take slightly longer.
Does PengoPay hold my funds?
No. PengoPay is non-custodial — we never store or control your funds.
All payments are automatically transferred to your own wallet.
How does PengoPay keep transactions secure?
We use:
Automated risk screening
Rule-based transaction routing
Secure infrastructure and monitoring
Your funds always remain under your control.
Can PengoPay reverse or freeze my funds?
No. Once funds are transferred to your wallet, PengoPay cannot access or reverse them.
Can I withdraw crypto to my bank account?
Yes. You can convert your crypto to fiat through our trusted off-ramp partners.
How long does fiat withdrawal take?
Settlement times depend on the provider and region, typically ranging from minutes to one business day.
Is KYC required?
KYC may be required by off-ramp providers to comply with local regulations.
How much does PengoPay cost?
PengoPay charges a transparent service fee. Pricing depends on your plan and usage.
Are there hidden fees?
No. All fees are clearly displayed before you confirm a transaction.
Is PengoPay compliant?
PengoPay operates as a non-custodial payment routing platform and works with licensed partners where required.
Is PengoPay available worldwide?
PengoPay is available in most regions. Some services may be limited depending on local regulations.
How can I contact support?
You can reach our team anytime via:
Email: [email protected]
Or directly from your dashboard
How do I start using PengoPay?
Simply create an account and set up your first payment page — it takes just a few minutes.
👉 Get Started Now: https://www.pengopay.com/
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